October 11 Program: Change Management

October 11, 2018 @ 6:00 pm – 8:00 pm

SPEAKER: Robert Mitchell

BIO: Robert “QualityBob” Mitchell has been active in the Quality profession for over 35 years. Bob is a Fellow and member leader within ASQ, having previously served as Chair of the ASQ Statistics Division and the ASQ Minnesota section, and on several ASQ Committees. Bob holds (and teaches) CQA, CQE and CMQ/OE ASQ professional certifications. Bob retired from 3M in 2015 having served in many roles with increasing levels of responsibility, from Quality Engineer to Quality Specialist to Quality Manager for several 3M Divisions, and senior Manager of 3M’s Corporate Quality and Lean Six Sigma staff groups. Bob is a regular contributor to ASQ’s CEO Roundtable as a global “Influential Voice of Quality”.

TOPIC:  Strategies to Improve Change Readiness & Effectiveness.

ABSTRACT: The topic for discussion among the ASQ CEO Roundtable participants this past month focused on strategies for reducing resistance to change. Change is all around us. Change is constant and accelerating. The successful change project recognizes that the team, stakeholders, influencers and the people directly impacted by the proposed change must first understand the change and how it affects them; their reservations, concerns and resistance must be acknowledged and addressed, and they must all embrace the change. This month’s ASQ Phoenix Program Meeting will share thoughts from the ASQ Influential Voices of Quality, insights from several notable change experts, and discuss how change management is addressed in ISO-9001 and the Baldrige Criteria. Bob will also offer several proven strategies, methods and tools to help accelerate change acceptance and effectiveness.

LOCATION:  Edward Jones Training Facility, 8333 South River Parkway, Tempe, AZ 85284

COST:  All meetings are free and open to the public

SURVEY: After the meeting, click here


Free live, webcast: The ASQ Phoenix Section is again live broadcasting the Program meeting as a benefit to our members (and other interested parties) whom are unable to physically attend the member meeting.  See the details below to log into the Free Conference Call (FCC) broadcast. (You will be asked permission to download and install the ‘FCC’ app to your laptop; or you may choose to install the smartphone app from Apple App store or Google Play).

Choose the dial-in connection to participate via telephone; select the web address link to participate on your laptop for video. If using laptop you may then choose to use telephone for audio or choose to use your laptop audio-video system (or select headset audio and microphone if available).

Dial-in number (US): (515) 604-9593
Access code: 732496#

Online meeting ID: asq0704contactus
Join the online meeting: https://join.freeconferencecall.com/asq0704contactus

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