March 2019 Program Meeting

March 14, 2019 @ 6:00 pm – 8:00 pm

SPEAKER:  Joanne Flynn

TOPIC: Future-Proof Your Quality Organization Human Capital

ABSTRACT: Quality and robust continuous improvement processes are at the strategic core of any organization’s sustainability and competitive advantage.  The three pillars of organizational sustainability and future capability rest on:

  1. Product
  2. Process
  3. People

We often focus on product and process and either hope or assume that people are automatically both knowledgeable and capable of operating at the high potential levels that today’s organizations require.  Often, people, our Human Capital, are left behind.

We know that the best corporate strategy can fail at implementation without a robust human capital strategy supporting it.  Today, at the center of a robust corporate strategy are the operating challenges of today’s human capital.   People are our most important asset and we must elevate the organizational narrative to a Human Asset Management level which is aligned to corporate strategy, quality and continuous improvement.  It’s time to take a new approach to true human asset management strategy including:

    • Organizational Risk Management and Complex Consequence Analysis
      • Value Creation and Continual Transformation and Improvement
      • Growth Acceleration and Competitive Advantage
    • Role and Competency Job Benchmarking Against the Business Strategy
    • Asset-based Approach© to Quality Human Capital Assessment and Gap Analysis
    • Organizational Impact Assessment
    • Future-focused Quality Workforce / Human Asset Planning

BIO:  In 2014, Joanne Flynn founded Phoenix Strategic Performance, a strategic human capital advisory consulting firm.  From 1989 – 2014, Joanne led the consulting practice of Phoenix Group International, a consulting firm with a focus on executive recruiting and human capital consulting.  Her area of expertise was the global financial services industry.  Joanne is now taking best practices from the people-intensive financial services industry to startup and growth businesses.  Joanne is a thought leader in the areas of strategic organizational alignment, human capital gap analysis, leadership challenges for the new workplace and transformation leadership.

Previously, from 1980 – 1989, Joanne was Vice President of Global Organizational Development for Goldman Sachs, Inc.  At Goldman Sachs, she implemented programs to improve the organizational effectiveness of business units, most notably investment banking, equities, fixed income, technology and operations.

Joanne focuses on human capital relative to strategic initiatives, accelerated business growth, value creation and business development.

Joanne holds a Master of Arts degree in Business Management from the University of Oklahoma.  In addition, she holds a double degree major in History and German from the College of St. Elizabeth, as well as certificates from a variety of leading universities and professional training and development organizations.

LOCATION:  Edward Jones Training Facility, 8333 South River Parkway, Tempe, AZ 85284

COST:  All meetings are free and open to the public

SURVEY: After the meeting, please offer your feedback  click here


Free live, webcast:

Dial-in number (US): (515) 604-9593
Access code: 732496#

Online meeting ID: asq0704contactus
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