May 2019 Program

May 9, 2019 @ 6:00 pm – 8:00 pm

SPEAKER:  Thomas Pyzdek and Juan Rivera of Pyzdek Institute

TOPIC: The Future of Quality – A New Vision

ABSTRACT: There is another way to approach change. Rather than trying to impose order, it involves putting many things in play and watching to see what happens. It is messy and unpredictable.  It appears wasteful and inefficient.  It involves redundancy and slop.  The quality profession has always fought against this approach. But I believe that it is an idea whose time has come.

BIO:  Thomas Pyzdek is an internationally respected expert in process excellence. He has helped many major corporations deploy Six Sigma, Lean and other process excellence initiatives. Pyzdek holds more than 50 copyrights including The Six Sigma Handbook, The Lean Healthcare Handbook, The Quality Engineering Handbook, and The Handbook of Quality Management. His works are used by thousands of universities and organizations around the world to teach process excellence. Pyzdek has provided training and consulting to employers and clients in all industries since 1967.
Through the Pyzdek Institute, Tom offers online training and certification in Six Sigma, Lean and Lean Six Sigma. Pyzdek is a Fellow of ASQ and recipient of the ASQ Edward’s Medal and the Simon Collier Quality Award, both for outstanding contributions to the field of quality management; the ASQ E.L. Grant Medal for outstanding contributions to Quality Education; and in 2016 he received the first ASQ Six Sigma Forum Award for the Advancement of Six Sigma. Pyzdek serves on numerous editorial boards and helped found such journals as The Quality Management Journal, Quality Engineering and International Journal of Six Sigma and Competitive Advantage.

As president of the Pyzdek Institute, Juan Rivera brings management and entrepreneurial experience, a dedication to customer service and an educational background in Engineering Management. In 2003, Juan co-founded an innovative and diverse wastewater engineering firm. He sourced and secured contracts in the public and private sector for the design and construction of wastewater treatment plants, and expanded the company’s range of services to include the distribution of specific biological technologies for wastewater treatment. Juan helped open new markets to include the Northwest, Pacific, and Central regions of Mexico. Juan also brings over ten years of experience in the retail industry where he held leadership roles in operations, customer service and human resources. Juan holds a Bachelor’s of Science in Engineering Management from Arizona State University and he is a certified Lean Six Sigma Green Belt.

LOCATION:  Edward Jones Training Facility, 8333 South River Parkway, Tempe, AZ 85284

COST:  All meetings are free and open to the public

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Dial-in number (US): (515) 604-9593
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