Coming in May- Member Experience Survey

A key initiative of the Phoenix Section, and the entire ASQ Mountain Region, is to survey our members to collect their feedback on the level of their satisfaction with Section member experience. The Section leadership team wants to know more about your expectations of being a section member: what is important to you and how well are we doing to deliver on those expectations. This comprehensive anonymous survey instrument is currently in development with input from each Mountain Region Section’s Voice of Customer Chair. Our goal is to launch the survey in mid-May. Your feedback is very important to us and will serve as a critical input to our 2021 Strategic Planning process. The Section leadership team is brainstorming ideas to incentivize and encourage your participation. I am hopeful for a 30% or better response rate from our members. In preparation for the pending survey, I humbly ask every Section member to please review your member profile in to be certain your email address is correct, and to please “opt-in” to receive communications from the Section.

Please take this action now so you don’t forget. You can always go back and change your preference to “opt-out” after the survey has been emailed (June).