Programs

2017 Programs

DateSpeakerTopic
1/12/2017Gail WeartMonitoring Immediate Use Steam Sterilization with Control Charts
2/9/2017Carla CarterMaking Measures Matter A Leadership Case Study
3/9/2017Dr. Linne BourgetPositive Leadership
4/13/2017Chuck CoxEnterprise Value Stream Mapping
5/11/2017Jim Dunning (Contact Info)Risk Management
6/8/2017Bill LuhrsQuality Metrics, 'Creating Quality Scorecards to Prevent Surprises and Accelerate Continuous Improvement'
7/13/2017Vic NandaConflict Resolution & Improved Collaboration Using Quality Tools (Case Study)
8/10/2017Garth ConradUsing Data Visualization to Inspire Action
9/14/2017Andrew FeinbergAuditing: The Good, The Bad,
and The Ugly
10/12/2017Joanne VoordeckersProcess Excellence: A Roadmap for Inventing Your Company’s Future
11/9/2017Robert MitchellTranslating Voice of Customer into Superior Customer Experiences
12/14/2017Happy Holidays!Christmas Party

2016 Programs

DateSpeakerTopic
1/14/2016Chuck CoxThe Progress Principle
2/11/2016Ellen Ermer & Joanne Voordeckers, Blood Systems, Inc.Leadership is the single-most important factor in the success or failure of change efforts
3/10/2016Southwest Alliance for ExcellenceAnnual Performance Excellence Program
4/14/2016Dick GouldWhy Should I Care About Social Responsibility
5/12/2016Amrish PatelQuality Management System Auditing
6/9/2016Tony BenedictIntegration of Two Health Systems to Form HonorHealth
7/14/2016Bob Mitchell CQA CQE CMQOEImproving Strategy Deployment using Business Process Excellence
8/11/2016Walter TigheISO 9001:2015 What's It All About?
9/8/2016Richard UphoffWorkforce Development as Self-Development
10/13/2016Ricardo CastilloLean Deployment and Culture Shift at Northern Arizona Healthcare
11/10/2016Donna HortonWhat does it mean to work in software quality
12/8/2016Annual Holiday EventJoint Meeting with APICS (American Production and Inventory Control Society?)